Last updated: 03/11/2025
These general terms and conditions of use and sale apply to the services provided by the legal entity BotConversa LTDA, duly registered under CNPJ n. 39.994.996/0001-33, email: suporte@botconversa.com.br, headquartered at:
R CONS MOREIRA DE BARROS, n 2268, Room 71;
LAUZANE PAULISTA ;
São Paulo - SP;
ZIP code 02.430-001.
represented by:
Thiago Correa Lopes Simões, as: owner, CPF n. 13601509784, Identity Card (RG) n. 294750245, issued by DETRAN/RJ
hereinafter referred to as SITE EDITOR,
through the website BotConversa, with the following address: botconversa.com.br.
I. OBJECT
The website BotConversa is characterized by providing the following services, including the remote sale and electronic sale of products and services:
offering an unofficial tool for automating conversations in the WhatsApp application.
II. ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF USE AND SALE
Anyone wishing to access the services offered through the BotConversa website must first be informed about the rules that make up this document, which will be available for prompt and wide consultation, via a direct link on the website itself.
By using the BotConversa website, the user fully accepts these rules and commits to observing them, under the penalty of applicable sanctions. Before starting any navigation on the site, the user should be aware of any changes or updates made to these terms.
The user may also be notified by email or directly on the site about potential changes to these rules.
If you do not agree with any of the rules described here, you must immediately refrain from using the service. If you are interested, you may also contact customer service to present your reservations.
III. NAVIGATION
The editor of the BotConversa site commits to using all technical solutions available to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, they may, at any time, interrupt, limit, or suspend access to the site or some of its pages, in order to carry out updates, content modifications, or any other action deemed necessary for its proper functioning. The site editor is not responsible for the continuous operation of the WhatsApp account, as their tool is not official.
These general terms and conditions of use and sale apply to all extensions of the BotConversa site on social networks or in communities, both existing and those yet to be implemented.
III. NAVIGATION
The editor of the BotConversa site commits to using all technical solutions available to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, they may, at any time, interrupt, limit, or suspend access to the site or some of its pages, in order to carry out updates, content modifications, or any other action deemed necessary for its proper functioning. The site editor is not responsible for the continuous operation of the WhatsApp account, as their tool is not official.
These general terms and conditions of use and sale apply to all extensions of the BotConversa site on social networks or in communities, both existing and those yet to be implemented.
IV. SITE MANAGEMENT
For effective management, the editor of the BotConversa website may, at any time:
a) suspend, interrupt, or restrict access to all or part of the site for a specific category of users;
b) remove any information that could disrupt the site's operation or that conflicts with Brazilian or international law;
c) suspend the site to perform updates and modifications.
V. REGISTRATION
The services available on the BotConversa website may only be accessed by persons fully capable under Brazilian law. All those who do not have full civil capacity - under 18 years of age and not emancipated, spendthrifts, habitual drunkards, or drug addicts, and people who cannot express their will, for temporary or permanent reasons - must be duly assisted by their legal representatives, who will be responsible for complying with these rules.
Legal entities may also register through their legal representatives.
Users are allowed to maintain only one account with the BotConversa website. Duplicate accounts will be automatically deactivated by the site editor, without prejudice to other applicable penalties.
For proper registration for the service, users must fully provide the required data. All information provided by users must be accurate, true, and up-to-date. In any case, users will be held civilly and criminally liable for the truthfulness, accuracy, and authenticity of the data provided.
Users must provide a valid email address, through which the site will conduct all necessary contacts. All communications sent to the mentioned address will be considered read by the user, who thus agrees to regularly check their received messages and respond within a reasonable time frame.
After confirming their registration, users will have a personal login (nickname) and password, which must be used to access their account on the BotConversa site. These login details must not be provided to third parties by the user, and they will be entirely responsible for any use made of them. Users agree to immediately report any suspicious or unexpected activities in their account to the site editor.
It is not allowed to assign, sell, rent, or transfer the account in any way, as it is personal and non-transferable.
Users who violate any of the rules contained in this document will be automatically deregistered and prohibited from registering again on the site.
Users may, at any time and without justification, request the cancellation of their registration with the BotConversa site. Deregistration will be carried out as quickly as possible, provided there are no outstanding debts.
VI. RESPONSIBILITIES
The publisher will be responsible for defects or faults found in the services provided by the BotConversa website, as long as they were caused by him. Technical or operational defects or faults originating in the user's own system will not be the responsibility of the publisher.
The publisher is only responsible for the information that he has directly disclosed. Any information included by users, such as comments and personal profiles, will be the sole responsibility of the users themselves.
Additionally, the user is responsible for:
a) the correct use of the site and its services, ensuring good coexistence, respect, and cordiality in the relationship with other users;
b) complying with the rules contained in this document, as well as national and international law;
c) the protection of access data to their account (login and password).
The publisher will not be liable:
a) for the intrinsic characteristics of the internet, mainly related to the reliability and origin of the information circulating on this network;
b) for illicit content or activities performed through their site.
VII. EXTERNAL LINKS
The website BotConversa may contain external links redirecting the user to other internet pages, over which the editor has no control. Despite prior and regular checks carried out by the editor, he disclaims any responsibility for the content found on these sites and services.
Links may be included on the pages and documents of the BotConversa site, provided they are not for commercial or advertising purposes. This inclusion will depend on prior authorization from the editor.
The inclusion of pages that disseminate any type of illicit, violent, controversial, pornographic, xenophobic, discriminatory, or offensive information will not be authorized.
The editor reserves the right to remove a link leading to its own service at any time if the originating page does not comply with its editorial policy.
VIII. COPYRIGHT RIGHTS
The structure of the BotConversa website, as well as the texts, graphics, images, photographs, sounds, videos, and other software applications that comprise it are the property of the publisher and are protected by Brazilian and international intellectual property legislation.
Any representation, reproduction, adaptation, or partial or total exploitation of the content, trademarks, and services offered by the site, by any means whatsoever, without prior, express and written authorization from the publisher, is strictly prohibited and may lead to applicable civil and criminal measures. The only exceptions to this provision are elements that are expressly designated on the site as free of copyrights.
Access does not grant the user any intellectual property rights over elements of the site, which remain the exclusive property of the publisher.
Users are prohibited from including data on the site that could modify its content or appearance.
IX. PRIVACY POLICY
1. General Information
This section contains information regarding the processing of personal data of the user, whether fully or partially automated or not, carried out by the website and which may or may not be stored. The goal is to provide guidance regarding the collected information, the reasons for collection, and how the user can update, manage, export, or delete this information.
The website's privacy policy complies with Federal Law No. 12,965 of April 23, 2014 (Brazilian Internet Civil Framework), with Federal Law No. 13,709 of August 14, 2018 (General Data Protection Law), and with EU Regulation No. 2016/679 of April 27, 2016 (General Data Protection Regulation).
This privacy policy may be updated as a result of a possible regulatory update, and therefore, the user is encouraged to periodically consult this section.
2. User Rights
The site commits to complying with the norms outlined by the General Data Protection Regulation (GDPR), respecting the following principles:
Your personal data will be processed lawfully, fairly, and transparently (lawfulness, fairness, and transparency);
Your personal data will be collected only for specified, explicit, and legitimate purposes and won't be further processed in a manner that is incompatible with those purposes (purpose limitation);
Your personal data will be collected adequately, relevantly, and limited to what is necessary in relation to the purposes for which they are processed (data minimization);
Your personal data will be accurate and kept up to date where necessary, and any inaccurate data will be erased or rectified as soon as possible (accuracy);
Your personal data will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the data are processed (storage limitation);
Your personal data will be processed securely, protected against unauthorized or unlawful processing, and against accidental loss, destruction, or damage, using appropriate technical or organizational measures (integrity and confidentiality).
The site user has the following rights, granted by Federal Law No. 13,709, of August 14, 2018 (General Data Protection Law) and the General Data Protection Regulation (GDPR):
Right of confirmation and access: it is the user's right to obtain from the site confirmation as to whether or not personal data concerning them are being processed, and if so, the right to access their personal data;
Right of rectification: it is the user's right to obtain from the site, without undue delay, the rectification of inaccurate personal data concerning them;
Right to erasure (right to be forgotten): it is the user's right to have their data deleted from the site;
Right to restriction of processing: it is the user's right to restrict the processing of their personal data, obtainable when they contest the accuracy of the data, when the processing is unlawful, when the site no longer needs the data for the proposed purposes, and when they have objected to the processing of the data, and in cases of unnecessary data processing;
Right to object: it is the user's right to object at any time, on grounds relating to their particular situation, to processing of personal data concerning them, and also to object to the use of their personal data for marketing profiling;
Right to data portability: it is the user's right to receive the personal data concerning them and which they have provided to the site, in a structured, commonly used, and machine-readable format and the right to transmit those data to another site;
Right not to be subject to automated decision-making: it is the user's right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or significantly affects them in a similar manner.
The user can exercise their rights through a written communication sent to the site with the subject "RGDP-botconversa.com.br", specifying:
Full name or company name, CPF (Cadastro de Pessoas Físicas, from the Brazilian Federal Revenue) or CNPJ (Cadastro Nacional de Pessoa Jurídica, from the Brazilian Federal Revenue) number and email address of the user and, if applicable, their representative; Right they wish to exercise with the site;
Date of the request and user's signature;
Any document that can demonstrate or justify the exercise of their right.
The request should be sent to the email: suporte@botconversa.com.br, or by mail to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP Code 28610-070.
The user will be informed in case of rectification or deletion of their data.
3. Collected Information
3.1. Types of Data Collected
The personal data collected by the website are only those necessary for user identification, and do not include sensitive user data as defined in articles 9 and 10 of the European General Data Protection Regulation (GDPR) and article 11 of Federal Law No. 13,709, dated August 14, 2018.
All necessary user registration data will be collected, such as full name or corporate name, CPF or CNPJ number, email, and user address, which are required to access certain services offered by the website.
Furthermore, data necessary for the execution of a sales or service contract potentially concluded between the website and the user will be collected, related to the offered services, without which execution will be impossible.
Occasionally, other categories of data may be collected, provided they are given with the user's consent, or due to legitimate interest or other reasons permitted by law.
The user commits to providing only their personal data and not those of third parties.
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation
3.2. Legal basis for the processing of personal data
By using the website services, the user is consenting to these terms and its privacy policy.
The user has the right to withdraw their consent at any time, without compromising the legality of personal data processed before its withdrawal. The withdrawal of consent can be done by email: suporte@botconversa.com.br, or by mail sent to the following address:
Rua Luiza Engert, n 10;
Centro;
Nova Friburgo - RJ;
ZIP 28610-070.
The consent of relatively or absolutely incapable persons, especially children under 16 (sixteen) years, can only be given if duly assisted or represented.
Personal data that is necessary for the execution
and fulfillment of the services contracted by the user on the website may also be collected.
The processing of personal data without the user's consent will only be
carried out due to legitimate interest or for the hypotheses provided in law,
including, but not limited to, the following:
for compliance with a legal or regulatory obligation by the controller;
for conducting studies by research bodies, ensuring, whenever
possible, the anonymization of personal data;
when necessary for the execution of a contract or preliminary procedures
related to a contract of which the user is a party, at the
request of the data subject;
for the regular exercise of rights in judicial, administrative
or arbitration processes, the latter under the terms of Law No. 9,307 of September 23,
1996 (Arbitration Law);
for the protection of the life or physical integrity of the data subject or
of a third party;
for the protection of health, in a procedure carried out by health professionals
or health entities;
when necessary to meet the legitimate interests of the controller
or third parties, except in cases where fundamental rights and freedoms
of the data subject that require the protection of personal data prevail;
relevant.
for the protection of credit, including as provided for in the legislation